If you ever feel out of control, take a break first, then seek support that listens quickly and provides real help.
Mental health helpline
Long periods in front of the screen can cause headaches, mental stress, sleep problems, and excessive tension; local counseling lines are needed first.
Users in Dhaka, Chittagong, and Sylhet can talk quickly by phone; if urgent, involve a family member and decide.
Voluntary break assistance
If you want self-imposed restrictions, don't view it as weakness; it's actually buying time for yourself, and that's the most effective step.
If you find yourself overplaying, take a 24-hour break, then log in again with a calm mind.
Family support group
If family members first alert you when questions about expenses, time, or routine arise, it's good to listen.
In this step, less talk, more action; set rules together to reduce pressure.
Remote support desk
Those who use bKash, Nagad, and Rocket regularly often seek help at night; small problems can pile up and cause trouble.
Log in to account, reset password, and set limits - review everything at once.
Account Security Guide
Use your own device as the primary security passcode, enable auto-logout, and keep notifications enabled to reduce hassles.
Optional Help page See more detailed instructions
Local payment support
In Bangladesh, bKash, Nagad, and Rocket are the most well-known methods; use them if needed. Payment guidelines See
Cash-based limits help control costs, keeping both play and accounting clear.